FAQs
Frequently Asked Questions
What is NEUVARA?
NEUVARA is a premium wellness supplement brand designed specifically for midlife adults. Our products are formulated to support energy, focus, hormonal balance, and overall vitality during life's most transformative years.
What makes NEUVARA different from other supplement brands?
We focus exclusively on the unique needs of midlife wellness. Our formulations are research-backed, made with high-quality ingredients, and free from unnecessary fillers. We believe in transparency — every ingredient and its purpose is clearly listed on our labels.
Are your products safe?
Yes. Our supplements are manufactured in facilities that follow Good Manufacturing Practices (GMP). As with any supplement, we recommend consulting your healthcare provider before starting a new regimen, especially if you are on medication or have a medical condition.
Where do you ship?
We currently ship within the United States only. Please refer to our Shipping Policy for full details on carriers, processing times, and delivery estimates.
What is your return policy?
We accept returns on unopened, undamaged items within 15 days of delivery. Please visit our Refund Policy page for full details.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use this to track your package directly with the carrier.
Do you offer subscriptions?
Yes! We offer a Subscribe & Save option on select products so you never run out of your favorites. You can manage, pause, or cancel your subscription at any time from your account.
How can I contact you?
You can reach us at shop@neuvara.net. We respond within 1–2 business days, Monday through Friday, 9:00 AM – 5:00 PM CST.
Frequently Asked Question
What Shipping Methods Are Available?
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What are shipping times and costs?
Complimentary ground shipping within 1 to 7 business days
In-store collection available within 1 to 7 business days
Next-day and Express delivery options also available
Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
See the delivery FAQs for details on shipping methods, costs and delivery times
What payment methods can I use?
Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
What is your exchanges, returns and refunds policy?
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Shipping
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